MS Law Enforcement Operation Specialist
Job Description
The role is to work as part of a team to provide operational support, incident management and stakeholder communication for the systems used in law enforcement to increase efficiency and establish best practices.
Responsibilities
- Expected to contribute technically or procedurally to the development of the operations team, with a view to efficiency or technical improvements.
- Analyze operational issues and provide proper technical insights.
- Identifies operational problems by observing and studying system functioning and performance results.
- Investigate and understand root causes for issues in business and technical operations.
- Create easy and clear Work Instruction for any process.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Ensure workflow according to standardized procedures and policy.
- Attend and apply training courses that are chosen by line manager.
- Logging all incidents accurately and documenting all investigative activities; including all technical means employed to ascertain the nature of the fault and remedial action taken.
- Managing incident and escalating as appropriate and as per defined processes