Team Leader-Relationship officer

Accountabilities and Key Roles:

• Implementing sales plan for the department to achieve the goals set by the Retail Management.
• Implement the Sales initiatives set by the Department.
• Maximizing products sales to reach set targets by probing customer needs.
• Implementing the detailed sales plans to achieve his target.
• Planning daily calls and visits to ensure achievement against targets.
• Promoting the bank’s services and products through direct and cross selling to achieve the bank’s goals and increase its market share in those products.
• Maintaining the relationship with the customers and work constantly on improving it, and ensuring that service quality exceeds customers’ expectations and fulfils their needs on a level that ensures preserving those customers.
• Representing the bank in the exhibitions & campaigns that the bank conducts to reflect the best image of the bank.

Education:

• Bachelor's degree from a recognized university

Experience:

• Minimum of 2 years of experience in sales/ retail banking with a leading international/ regional private bank.

Competencies:

• Fluency in English
• Total knowledge of the bank’s products & services
• Excellent Marketing and Selling skills
• Good knowledge in computer and different system applications skills
• Flexibility and amiability
• Capability to contact and deal with customers
• Patience and calmness when working under pressure
• Team work spirit
• Take responsibility
• Ability to focus on the details
• Speed and precision in work
• Good writing and verbal skills