Team Lead- SOC Operations – Oman

28 August 2024
$1200 - $1500 / month
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Job Description

The Team Lead is responsible for overseeing and managing the security assessment team to ensure the effective delivery of assessment services. This role involves coordinating team activities, ensuring adherence to methodologies and standards, and maintaining high-quality service delivery. The Team Lead also serves as the primary liaison between the assessment team and clients, ensuring that all aspects of the assessment process meet client expectations and organizational goals.

Responsibilities
Leadership & Management:

    • Lead, mentor, and manage the security assessment team, ensuring effective performance and professional development.
    • Facilitate team meetings, set clear goals, and provide constructive feedback.
    • Allocate resources effectively and manage team workload to meet project deadlines.

Quality Assurance:

    • Oversee the assessment process to ensure high-quality, accurate, and reliable results.
    • Review and validate assessment methodologies and reports to ensure compliance with industry standards and best practices.
    • Implement and monitor quality control measures to maintain high standards.

Client Interaction:

    • Act as the primary point of contact for clients, addressing their queries and ensuring their needs are met throughout the assessment process.
    • Conduct regular client meetings to review progress, discuss findings, and adjust scopes as necessary.
    • Manage client expectations and ensure satisfaction with the assessment services provided.

Scope Definition:

    • Define and approve the scope of assessments, including methodologies, tools, and objectives.
    • Develop detailed assessment plans and ensure they align with client requirements and organizational standards.
    • Manage changes to scope and ensure any adjustments are communicated effectively to all stakeholders.

Documentation:

    • Ensure comprehensive and accurate documentation of assessment activities, methodologies, and findings.
    • Maintain detailed records of all client interactions, assessment processes, and results.
    • Oversee the preparation of assessment reports and ensure they are clear, actionable, and delivered in a timely manner.

Compliance:

    • Ensure that all assessments comply with organizational policies, industry standards, and relevant regulations.
    • Stay updated on changes in regulations and industry best practices to ensure compliance.
    • Conduct regular audits of assessment processes to ensure adherence to compliance requirements.

Training & Development:

    • Mentor and train team members to enhance their skills and knowledge in security assessment practices.
    • Identify training needs and coordinate with external training providers if necessary.
    • Promote a culture of continuous learning and professional development within the team.
Desired Candidate Profile
  • Excellent leadership and team management skills.
  • Strong communication and interpersonal abilities.
  • Ability to work effectively under pressure and meet deadlines.
  • Proficiency in security assessment tools and techniques.
  • Strong problem-solving skills and attention to detail.
  • Experience with project management and client relationship management.