Strategic Account Manager – Vistas Global WLL
Job Description
We are looking for a Strategic Account Manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase business.
As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.
Responsibilities
Manage selected key accounts. Achieve the assigned strategic account objectives. Establish strong, long-term client relationships. Communicate with major clients on a regular basis and respond to specific queries. Suggest solutions and innovative ideas to meet clients needs. Handle complaints and problems in a timely and effective manner. Act as the liaison between key clients and internal teams. Identify and approach new potential strategic customers. Prepare monthly, quarterly and annual reports and forecasts. Requirements and skills: Proven work experience as a Strategic Account Manager or Key Account Manager. Experience in production management and B2B environment. Hands on experience with CRM software and Account management systems. Understanding of sales performance metrics. Ability to address customer requests in a timely manner. Excellent communication and interpersonal skills with an aptitude for building strong client relationships. Strong negotiation skills with a problem-solving attitude. Availability to travel as needed. Bachelor’s degree in Sales, Business Administration, or relevant field.