Senior Team Leader
Job Description
TRAMPO EXTREME Oman is the ultimate destination for family fun and adventure! We are a cutting-edge family entertainment park that offers thrilling attractions such as Jump, Climb and Soft Play. Our mission is to create unique and engaging indoor activities that foster family interaction and personal growth in a challenging and immersive environment.
We’re looking for enthusiastic individuals to help us bring our vision to life. If you are passionate about creating fun, stimulating experiences for families and enjoy working in a dynamic environment, we want to hear from you!
Responsibilities
· Oversee daily operations, including customer service, maintenance, and administration.
· Ensure checklists are completed and operational issues are resolved.
· Maintain cleanliness, safety, and compliance with company standards.
· Manage staff schedules and task assignments.
· Handle inventory, restocking, and staff training.
· Monitor staff performance and address issues.
· Address incidents, customer complaints, and follow-ups.
· Promote products and services to drive engagement.
· Achieve performance targets and ensure policy adherence.
Job Requirements:
· Must be an Omani national.
· High school graduate with at least 3 years of experience in a similar role.
· Strong customer care skills with the ability to resolve issues effectively.
· Ability to build positive relationships with both colleagues and customers.
· Fluent in English and Arabic; additional languages are a plus.
· Strong organizational skills with the ability to adapt and solve problems.
· Proven ability to set and maintain high standards of performance and professionalism.
If you are interested in this opportunity, please submit your curriculum vitae (CV) along with a brief introductory message to the following email address: admin.oman@trampo.com
Job Type: Full-time