Senior Specialist
Job Description
We are only as good as our ability to deliver on our promises and our ability to deliver comes down to the people we employ. We are a highly skilled, experienced and talented team. As an ambitious company we employ only the best people, and attach great value to their skills, expertise and potential. We have built a team capable of producing the creativity, big ideas and solutions to deliver desirable neighborhoods where the people who live there will shine.
Responsibilities
- Process Management : Lead and manage the end-to-end property handover process, ensuring timely and accurate completion of all required tasks and documentation.
- Client Liaison : Act as the primary contact for clients throughout the handover process, addressing concerns, providing updates, and ensuring a positive client experience.
- Documentation Oversight : Ensure that all handover documentation is prepared, reviewed, and approved in accordance with company policies and legal requirements, maintaining high standards of accuracy and compliance.
- Team Coordination : Collaborate with various departments, such as Sales, Legal, and Maintenance, to facilitate smooth handover operations and resolve any issues that may arise.
- Quality Assurance : Conduct final inspections and quality checks to ensure that properties meet all contractual and quality standards before handover to clients.
- Training and Support : Provide training and support to junior staff members, sharing expertise and best practices to enhance the overall efficiency and effectiveness of the handover team.
- Bachelor s degree or 2+ relevant work experience.
- Mandatory: Knowledge of home inspections and delivery process