Job Description
Responsibilities
- Overseeing collection in-depth and ensuring the accurate and timely invoicing.
- Setting payment collection goals and targets.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when nonpayment occurs.
- Responsible for AR reconciliations & SOA.
- Remaining informed of any legislative procedural training regarding debt collection.
- Training and mentoring of staff members in the collections department.
- Liaise with legal consultants for the issues arising from defaulters.
- Responsible for Receivable/collections reports including KPI’s related to AR function.
Qualifications:
- Bachelor’s degree in finance, accounting, or a related field.
- 7-10 years of experience as a collections manager, (prior malls experience will be an advantage).
- Experience with ERP (SAP and/or Yardi will be an advantage) and advanced knowledge of MS Excel.
- The ability to work accurately and independently.
- Good verbal and written communication skills (very important).
- Excellent analytical skills, focus on detail.
- Good leadership and managerial skills.
- Accountability, strong time, and people management skills.
- Ability to work to strict deadlines.