Sales Support and Training • Provide product knowledge training to sales team members to enhance their understanding of offerings. • Support sales representatives in preparing and delivering effective sales presentations to clients New Business Development • Collaborate with the team to identify potential clients in the food service industry. • Assist in developing strategies to acquire new business and expand the customer base. Client Solutions • Collaborate with sales representatives to understand client requirements and offer tailored product recommendations. • Provide insights and support in proposing solutions that meet clients' food service needs. Sales Reporting and Analysis • Assist in monitoring sales performance against targets and KPIs. • Analyze sales data to recommend, implement, and administer methods and procedures to enhance sales activities. • Contribute to generating sales reports, analyzing data, and presenting insights to management Market Awareness • Stay informed about industry trends, competitor activities, and market dynamics. • Share market insights with the team to adjust strategies and identify opportunities. Cross-Functional Collaboration • Develop sales plans for each sub-channel and category in accordance with company sales targets and distribution strategy • Collaborate with internal teams such as supply chain and logistics to ensure smooth order fulfillment and delivery. • Regularly engage with the category team to gain knowledge on products and drive penetration of such products with the customers to maximize sales. • Relay feedback from clients to internal teams to enhance product offerings and service quality. Customer Relationship Building • Establish rapport with key clients to strengthen relationships and enhance customer loyalty. • Engage with clients to gather feedback and insights for continuous improvement.
Skills
• Bachelor's degree in Business, Marketing, Hospitality, or a related field. Relevant certifications are a plus. • Experience: 4 - 6 yrs in a team handling role with a reputed organization. FMCG / HORECA exposure is an added advantage. • Strong leadership skills with the ability to guide and motivate a sales team. • Excellent interpersonal, communication, and coaching skills. • Analytical mindset with the ability to interpret sales data and market trends. • Familiarity with food products, culinary trends, and food service industry practices. • Proficiency in CRM software, Microsoft Office Suite, and sales reporting tools. • Customer-centric approach with the ability to understand and address customer’s needs. • A Driving License is a must have
