Sales Officer
Job Description
Gulf Helicopters Company (GHC) is a vertically integrated helicopter company operating a fleet of more than 50 helicopters that provides full tip-to-tail MRO, CAMO, and training services. Our full range of capabilities allows us to offer our clients tailored services to meet their most complex helicopter requirements. Focused on the offshore energy sector, GHC has been serving most of the major IOGPs and many NOCs over the past 50 years in the Middle East, Asia, Africa, and Europe. Our dedication to safety and quality have earned us an unbeaten safety record which has been regularly rewarded by industry association. Our fleet of modern technology Leonardo AW139 and AW189 supports the offshore energy sector with capable aircraft that can safely delivery workforce and cargo to even the most remote locations. GHC is continously striving to integrate latest IOGP industry standards and recommended practices, giving our clients the assurance of industry leading operational capabilities. GHC’s MRO division is guaranteeing maximum fleet serviceability at competitive costs ensuring minimal interruption to our client’s operations. As an accredited Maintenance Organization approved by the FAA, an approved EASA Part 145, and Approved Maintenance Organization under the Qatar Civil Aviation Authority (QCAA) we assist our global clients with Maintenance, Repair, and overhaul of their aircraft and engines. Our maintenance and engineering service also offer a very extensive catalogue of services Including Line and Base Maintenance, AOG Recovery, Aircraft technical acceptance, Modifications, painting and new installations on board, Components Maintenance Stations and full logistic and spare Support. The Gulf Helicopters Training Academy (GHTA) offers QCAA and EASA approved type rating for AW139 and AW189 pilots and engineers alike. With our range of AW139 and AW189 Full Flight Simulators (FFS) we offer cost efficient quality training solutions to our clients.
Responsibilities
- • Generate new client leads & opportunities for GHC’s product & service portfolio.
- Handle the sales cycle as defined in the BD & Sales procedures manual.
- Close leads & opportunities for GHC’s product & service portfolio.
- Collaborate with client and GHC technical teams to understand GHC capability to fulfil client requirements.
- Handle the procurement process for 3rd party related part sales.
- Follow up with internal departments to ensure swift service delivery and TAT.
- Handle incoming customer queries through telephone and email.
- Update reporting tools to enable the management to accurately and timely see forecasted and current sales.
- Create POs/ invoices in coordination with sales, finance and technical teams.
- Assist customers with product- & service-related inquiries and consult customers in a professional manner.
- Conduct Customer satisfaction surveys for assigned accounts and regions.
- Prepare quotes and pro-forma invoices.
- Prepare, customize & keep updated GHC company and product presentations.
- Preparation of Weekly, Monthly, and Adhoc reports, as required.
- Track and update product/ service information from the technical divisions and update BD & Sales data base. Development/ Update of policies and procedures for the BD & Sales Department.