Sales Executive

Marketing and Sales
Riyadh, SAUDI ARABIA
1 July 2024
Full Time
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Job Description

A Sales Executive is a professional who sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users or customers. 

Responsibilities

1. Customer Relationship Management:

  • Building Relationships: Establish and maintain strong relationships with clients, understanding their needs and preferences.
  • Client Retention: Focus on client retention by providing excellent service and addressing any issues promptly.
  • Customer Visits: Regularly visit clients to discuss their needs, showcase new products, and provide solutions.

2. Sales and Business Development:

  • Identifying Opportunities: Identify and pursue new business opportunities within the hospitality sector.
  • Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets.
  • Product Promotion: Promote and sell a wide range of OS&E products, including linen, fillings, towels and amenities. Negotiations: Negotiate contracts, pricing, and terms with clients to secure sales.

3. Market Analysis: Market Research:

  • Conduct market research to understand industry trends, competitive landscape, and customer preferences.
  • Feedback Collection: Gather feedback from clients to improve products and services.

4. Product Knowledge:

  • Product Expertise: Maintain in-depth knowledge of the company's products and their applications.
  • Training: Provide training and demonstrations to clients on the proper use and benefits of products.

5. Order Management:

  • Order Processing: Manage the entire sales process from order placement to delivery.
  • Inventory Coordination: Coordinate with the supply chain and inventory teams to ensure timely delivery of products.
  • After-Sales Service: Handle after-sales support, including addressing any issues related to product quality or delivery.

6. Reporting and Documentation:

  • Sales Reports: Prepare regular sales reports to track performance and identify areas for improvement.
  • Documentation: Maintain accurate records of sales, client interactions, and agreements.

7. Collaboration:

  • Internal Coordination: Collaborate with other departments such as marketing, logistics, and finance to ensure smooth operations and customer satisfaction.
  • Team Meetings: Participate in regular team meetings to discuss strategies, share insights, and address challenges.

Qualifications:

  • Sales Skills: Strong sales and negotiation skills with a proven track record of meeting sales targets.
  • Communication: Excellent verbal, written communication skills in both English and Arabic.
  • Customer Service: Strong customer service orientation and ability to build lasting relationships.
  • Organizational Skills: Good organizational and time management skills.
  • Industry Knowledge: Familiarity with the hospitality industry and its supply needs.
  • Technical Skills: Proficiency in using CRM software and other sales tools.

In essence, a sales executive in hospitality supplies (OS&E) is pivotal in bridging the gap between the company’s product offerings and the operational needs of hospitality businesses, ensuring they have the right supplies to deliver exceptional service to their guests.

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