Sales & Events Manager GCC
Job Description
Drives revenue to achieve Hotel s topline goals by proactively soliciting all business segments (Transient, Group, and Catering) located in the GCC market with the main focus on (Kingdom of Saudi Arabia); to include new business from corporate accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
Responsibilities
- Focuses on properties BT Pricing strategy.
- Handles event (social/corporate) catering and Group opportunities from GCC Market.
- Contracts and closes group, catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery.
- Achieves group and catering revenue goals by actively up-selling each business opportunity to maximize revenue.
- Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning sales activities to generate business and communicate real-time competitor intel.
- Reports directly to Property Sales Leaders (DOSM/DOSD) and works closely with all other hotel department, focuses on sales driven tasks.
- May work with Regional Sales and GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
- Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.