Job Description
We seek a talented Sales Coordinator/Engineer to join our team, specializing in selling advanced weighing equipment. This role is ideal for a proactive individual with a strong technical foundation and a proven track record in sales coordination. If you can understand complex technical products and have a knack for building strong client relationships, we want to hear from you. Join us and be part of an innovative team dedicated to providing top-quality solutions to our customers.
A dynamic and results-driven professional with a background in instrumentation, industrial automation process control, or Mechatronics Engineering and a passion for sales will be an advantage.
Responsibilities
- Coordinate Sales Activities: Manage client accounts to ensure customer satisfaction and retention.
- Customer Service: Provide exceptional service to customers, addressing their needs and concerns.
- Handle Inquiries: Respond to inquiries via phone, email, and website chat promptly and professionally.
- Prepare & Send Quotations/PI: Draft and send accurate quotations or Proforma Invoices to potential clients.
- Collaborate with Sales Team: Work with the sales team to develop and implement strategies for achieving sales targets.
- Follow-up: Coordinate with operations and back-office teams to ensure timely deliveries and services. Order
- Processing: Efficiently manage order processing, including handling e-commerce orders.
- Create Invoices & Delivery Orders: Generate all necessary documentation for order fulfillment, including invoices and delivery orders.
- Documentation: Prepare essential documents such as Packing Lists (PL) and Certificates of Origin (COO).
- Support Business Development: Assist in various business and product development tasks to drive growth.
- Maintain Records: Keep accurate and up-to-date records of all sales activities, customer interactions, and transactions.
- Prepare Reports: Assist in preparing comprehensive sales reports and forecasts.
- Technical Sales Support: Provide technical and commercial support to customers, helping them choose the right product