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Job Description

Receptionist – Swiss International Palace Hotel

Responsibilities
The job involves welcoming guests and ensuring their satisfaction from arrival to departure by providing high-quality service. Responsibilities include anticipating guest needs, resolving complaints promptly, and conveying the hotel's brand image. The role also involves handling check-in/check-out procedures, managing guest documentation, promoting hotel services, and encouraging customer loyalty through personalized interactions and loyalty program promotions. Effective communication with guests and other departments is essential to maintain a seamless experience. Candidate must have 1-2 years of experience from hotel industry with IDS software knowledge. Job Type: Full-time Pay: BD200.000 - BD230.000 per month