Receptionist
Job Description
Receptionist – Horton Interiors
Responsibilities
Duties and Responsibilities
Email and Communication Management
- Check and reply to emails related to general inquiries, registrations, projects, and administrative matters.
- Manage emails in the catch-all and admin quarantine inboxes.
Scheduling and Logistics
- Organize and coordinate the driver's schedule and logistics.
- Arrange and manage logistics for breakfast meetings, town halls, and team lunches.
Client and Guest Relations
- Answer incoming calls on both landline and mobile phones, directing them as necessary.
- Welcome clients and guests, offering tea or coffee when required.
- Ensure the reception area is clean, organized, and welcoming.
Lead Management
- Record leads in a designated Google link for the marketing team and BID manager.
- Add and update leads in the company's CRM system.
Procurement and Office Management
- Purchase gifts, groceries, office supplies, stationeries, and PPEs.
- Ensure the office is maintained in an orderly and organized manner.
- Handle day-to-day tasks requested by office staff, such as printing, scanning, and document preparation.
Staff Support
- Assist all staff with their queries and day-to-day requests.
- Collecting the ISO forms for renewal processes.
- Book meetings and send out Google links as required.
Desired Candidate Profile
- Strong organisational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems.
- Ability to multitask and manage multiple requests efficiently.
- Previous experience in a similar role is preferred.