Receptionist – Hamdan Trading Group

• Answering incoming telephone calls from prospective and existing guests
• Assisting guests with hotel reservations
• Assigning rooms and suites to guests
• Processing credit card transactions for lodging, room service and other hotel costs
• Transferring phone calls to guest rooms
• Providing guests with wake-up phone calls
• Assisting with guest requests and complaints
• Maintaining accurate records of guest charges

• A well presented, articulate and confident individual with proven ability to provide exceptional customer service.
• Having an outgoing personality, good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision.
• Receptionist's primary role is to manage the front desk, welcoming guests, directing inquiries, and maintaining a tidy and organized reception area.
• They also handle administrative tasks such as scheduling appointments, managing correspondence, and assisting with basic office duties.