Receptionist Female
Job Description
- Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression.
- Answer and direct phone calls, taking messages and providing information as needed.
- Manage and maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies.
- Schedule and coordinate appointments and meetings, ensuring all participants are informed and prepared.
- Receive and process incoming and outgoing mail and packages, distributing them to the appropriate recipients.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Handle customer inquiries and complaints, providing accurate and timely resolution.
- Maintain confidentiality and security of sensitive information.
- Collaborate with other team members and departments to ensure smooth operations.
- Stay updated on organizational policies and procedures to provide accurate information to guests and staff.
Desired Candidate Profile
- High school diploma or equivalent.
- 1-2 years of receptionist or customer service experience.
- Proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Professional appearance and demeanor.
- Ability to handle stressful situations with patience and composure.
- Ability to work independently and as part of a team.
- Flexibility to work evenings and weekends if required.
Responsibilities
- Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression.
- Answer and direct phone calls, taking messages and providing information as needed.
- Manage and maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies.
- Schedule and coordinate appointments and meetings, ensuring all participants are informed and prepared.
- Receive and process incoming and outgoing mail and packages, distributing them to the appropriate recipients.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Handle customer inquiries and complaints, providing accurate and timely resolution.
- Maintain confidentiality and security of sensitive information.
- Collaborate with other team members and departments to ensure smooth operations.
- Stay updated on organizational policies and procedures to provide accurate information to guests and staff.
Desired Candidate Profile
- High school diploma or equivalent.
- 1-2 years of receptionist or customer service experience.
- Proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Professional appearance and demeanor.
- Ability to handle stressful situations with patience and composure.
- Ability to work independently and as part of a team.
- Flexibility to work evenings and weekends if required.