Quality Inspector – Alghanim Industries
Job Description
We are searching for a Furniture Quality Inspector to assess and evaluate various aspects of Safat D&I installation teams. This pivotal role plays a key part in maintaining quality standards, boosting customer satisfaction, and pinpointing areas for enhancement within the D&I teams.
Responsibilities
- Mystery Visits: Conducting unannounced visit to Safat D&I, and evaluate the teams’ standards, punctuality, professionalism, and customer interaction, and assess the appearance, cleanliness, and the overall condition of the D&I team members as well as the truck.
- Handling and Assembly: Ensure the proper handling of furniture during transport, to maintain a proper condition of the products, and evaluate the assembly and installation by D&I teams at the customer’s location.
- Product Inspection: Examine the delivered furniture and confirm that it matches the customer’s order.
- Timeliness: Evaluate the delivery team’s ability to meet scheduled delivery times and report any delays.
- Documentation: Create detailed report, including written descriptions and photographic evidence of any issue observed during the delivery process.
- Feedback and Recommendation: Provide feedback and recommendations to the D&I teams as well as the customer, to improve the delivery process and enhance the customer experience.
- Follow-Up Visits: Conduct follow-up visits, if required, to monitor improvements based on previous assessments.
- Policy: Ensure that the delivery team follows safety guidelines, company policy, and any delivery-related regulations.
- Qualifications: Bachelor’s degree Strong knowledge of furniture products and assembly techniques Excellent observational and analytical skills Strong communication and reporting skills Valid Drivers License Training experience is recommended Commitment to safety and quality standards.