Office Manager

o Must possess a minimum of 3 years of experience in retail management and receptionist/customer service. o Proficiency in IT skills such as emailing, Microsoft Word, and Excel is required. o Proficiency in social media platforms like Instagram and Facebook is necessary ( employee will be responsible for maintaining the Instagram account on a daily basis) o A pleasant and outgoing personality is essential. o Must have fire safety training, customer service/soft skills and First aid however if not, then that can be provided by the company. o Strong customer service skills including answering calls, welcoming clients, scheduling appointments, resolving complaints, overseeing inventory, managing expenses, organizing schedules, coordinating employee shifts, maintaining a tidy space for clients, and ensuring warehouse upkeep through supply ordering and maintenance coordination are all mandatory qualities for this position o Experience in retail management includes overseeing day-to-day operations of a retail store, ensuring efficient customer service, managing inventory and stock levels, implementing sales strategies to meet targets, training and supervising staff, analyzing sales data, and maintaining a clean and organized store environment. Additionally, experience in handling customer inquiries, addressing complaints, and resolving issues in a timely and professional manner is crucial. A successful candidate should have a proven track record of driving sales, enhancing customer satisfaction, and maintaining high standards of store presentation and employee performance. o Experience in managing government/regulator documents such as licenses, permissions etc o Must manage the day to day functions such as booking cleaning sessions, managing utility bills, and petty cash expenses. · Accommodation and transportation are NOT included. · Health insurance will be provided.