Job Description
Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets.
Responsibilities
- Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
- Train/instruct users in proper use and security of all systems.
- Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
- Respond to program error messages.
- Provide network communications support and technical guidance.
- Refer major problems to vendors/technicians.
- Analyze, recommend, and implement process improvements.
- Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems.
- Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
- Plan, coordinate, and implement network security measures.
- Provide end-user support for all applications.
- Plan and manage disk space for entire network.
- Maintain accurate inventory of all technological devices.
- Enter commands and activate controls on computers and equipment.
- Ensure backup tapes are locked in a fireproof safe.