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Job Description

Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. 

Responsibilities
  • Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
  • Train/instruct users in proper use and security of all systems.
  • Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
  • Respond to program error messages.
  • Provide network communications support and technical guidance.
  • Refer major problems to vendors/technicians.
  • Analyze, recommend, and implement process improvements.
  • Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems.
  • Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
  • Plan, coordinate, and implement network security measures.
  • Provide end-user support for all applications.
  • Plan and manage disk space for entire network.
  • Maintain accurate inventory of all technological devices.
  • Enter commands and activate controls on computers and equipment.
  • Ensure backup tapes are locked in a fireproof safe.