Manager Logistics Performance
Job Description
Managing and improving the logistics performance of all areas across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps.
Responsibilities
- Reporting and monitoring of KPIs and performance SLAs
- Identify and solve logistics performance-related problems by analyzing and deriving insights from large, complex sets of data
- Responsible for country compliance with OD processes and tools (e.g. staffing, forecasting, etc.)
- Providing all data needed for performance improvement on the country level and acting as a consultant for the Head of Logistics
- Leading supervisors/trainers related to logistics performance KPIs
- Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
- Optimize country infrastructure, and event thresholds & give input in DBDF to improve overall performance
- Provide weekly updates to country management on projects & performance progress.
Requirements:
- Bachelor's Degree, MBA is a plus.
- 3-5 years of experience in the food/grocery tech industry is highly preferred
- Extensive experience in SQL, Data Analytics tools like Tableau, Looker etc
- Strong communication skills, both written and verbal
- Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, and handle stress
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude.