Manager-Distribution.Distribution-S&D(Oman)
Job Description
Monitor and manage logistics operations of multiple warehouses to meet SLA and Cost targets. Develop Employees to ensure business targets are met by providing leadership, motivation and driving performance. Ensure that operations comply with all Departments & HSE requirements.
Roles & Responsibilities
Responsibilities
- Tactically manage warehouses in compliance with Supply Chain SOP’s, company policies and legal requirements.
- Oversee warehouse and distribution operations to meet SLA and cost targets. Work closely with the management of Sales, Planning and BU’s to ensure continuous stock & accurate stock flow from the designated warehouse.
- Monitor efficiency of warehousing and distribution operations using productivity and financial KPI’s .
- Recommend operational process change to improve business efficiency and Customer Service.
- Lead implementation of Continuous Improvement Plan for the designated warehouses.
- Initiate, coordinate and enforce optimal policies & procedures. Lead by example with regard to compliance.
- Ensure effective communication flow between warehouses and BU’s, Planning, Sales, Trade Marketing, Finance & HR.
- Responsible for ensuring that inventory controls are managed, to meet targets on Inventory Accuracy, Stock Freshness, Stock availability, Slow moving/Near expiry products.
- Cost control on Supply Chain cost: monitor variable and fixed costs in line with allocated budget by warehouse.
- Setup layout and ensure efficient space utilization as per business requirement.
- Prepare for his designated warehouses monthly, quarterly and annually reports, including Actual vs. Budget performance.
- Inventory Plan: monitor the level of inventory based on the classification of SKUs, inventory norms, supply constraints and space utilization.
- Fleet Management: monitor fleet operations according to the workload and maintenance plan to ensure that goods are consistently delivered on time as per Business Channel SLA.
- Develop optimal delivery route and improve fleet productivity using GPS tracking and truck utilization. Monitor the use of hired truck based on own fleet utilization and cost impact against Sales value.
- Manpower Management: leading a team of around 200 staff (including hired labors) by identifying needs and providing relevant training to drive efficient production & work performance across warehouses. Motivate, guide, coach and empower team members to achieve and perform effectively as a team.
- Develop & maintain clear internal & external communication channels. Ensure team briefings take place on a daily/weekly basis in designated warehouses to ensure all information is properly cascaded to the team.
- Provide accurate reports and support to internal and external contacts.
- Responsible for ensuring that all hygiene and H&S guidelines are strictly applied in warehouses.
- Maintain high level of security in designated warehouses.
- Participate in the Annual Operating Plan.
- Contribute to the recruitment process and ensure induction and motivation of the team is happening in his designated warehouses.
- Maintain relationship with 3rd party partners to ensure service continuity and improvement on cost control.
KPIs
- Customer Service SLA: OTIF, CVFOT & Order vs value delivered, FS & MT above 90% OTIF & CVFOT , 85% for GT. 2 Customers visited per month
- Cost Management (within 4% of sales value turnover), FG CC accuracy, Absolute Variance, Stock Freshness, Non/ Slow moving, warehouse inventory write off, Fleet utilization
- WMS, OTM, SOP : contribution to design & development + leading implementation as per expected time lines
- Continuous Improvement: contribution on feasibility study for warehouse capabilities as per expected time lines
- Training and Capability development
- Cost saving & Budget Variance
Work experience requirement
- Proven 8 to 10 years experience in supply chain management within the FMCG sector
- Hands on experience with warehouse management and logistics software
Qualification
- Must have a degree in relevant field from reputed university.
- Six sigma, TQM or PMP certification is desirable to complement the essential qualification
Competencies
Ownership & Result Orientation
Logistics Planning
Supply Chain Management Principles
Business Acumen
Sales Planning
Channel Management
Self and Team Management
Planning & Decision Making
Strategic Thinking
Change Management
Business Unit: S&D(Oman) (1237)
Business Group: S&D(GCC) (4217)