Loss Prevention Senior Specialist – Confidential Company

• Surveillance and Monitoring: Conduct routine patrols of the premises to deter and detect suspicious activities.
  Utilize surveillance equipment such as CCTV cameras to monitor high-risk areas.
  Identify potential threats to company assets and take appropriate action to prevent losses.
• Investigation and Incident Response: Investigate incidents of theft, fraud, or misconduct promptly and thoroughly.
  Gather evidence, interview witnesses, and collaborate with law enforcement agencies as needed.
  Maintain detailed records of incidents and investigative findings for reporting and analysis purposes.
• Risk Assessment and Prevention: Assess security risks and vulnerabilities within the organization and develop strategies to address them.
  Implement loss prevention policies, procedures, and training programs to educate employees on security best practices.
  Recommend improvements to physical security measures, such as access controls and alarm systems.
• Collaboration and Communication: Collaborate with internal departments, such as operations, human resources, and legal, to address security concerns and implement solutions.
  Communicate effectively with management, employees, and external stakeholders regarding security-related issues and initiatives.
  Provide regular reports and updates on loss prevention activities, trends, and outcomes.
• Emergency Response and Crisis Management: Respond promptly to emergencies, such as thefts, disturbances, or medical incidents, and take appropriate action to ensure the safety of individuals and assets.
  Coordinate with emergency services and follow established protocols for crisis management.

Qualifications:

• Bachelor degree in any related field.
• Minimum 7 years post qualification relevant experience.

Security Procedures and Protocols:

• In-depth understanding of security operations and loss prevention strategies.
• Familiarity with emergency response and incident management procedures.

Criminal and Civil Law:

• Basic knowledge of laws related to theft, fraud, and property crimes.
• Understanding of the legal rights and limitations in apprehending suspects.

Retail or Industry-specific Knowledge:

• Awareness of common theft and fraud tactics in the specific industry.
• Knowledge of store layouts, inventory management, and point-of-sale systems.

Safety Regulations:

• Understanding of occupational health and safety standards.
• Knowledge of fire safety and emergency evacuation procedures.

Problem-solving Abilities:

• Ability to quickly assess situations and determine the best course of action.
• Skilled in developing and implementing effective loss prevention measures.

Decision-making:

• Ability to make sound decisions under pressure.
• Competent in prioritizing tasks and managing time effectively.

Interpersonal Abilities:

• Ability to build positive relationships with colleagues, customers, and external partners.
• Empathy and tact in dealing with sensitive situations.

Adaptability:

• Ability to adjust to changing environments and unexpected situations.
• Flexibility in working various shifts and schedules, including nights and weekends.

Ethical Integrity:

• Commitment to upholding ethical standards and confidentiality.
• Responsibility in handling sensitive information and situations.