Job Description
Customer-Centric Focus: I prioritize delivering exceptional customer experiences, understanding that satisfied customers are more likely to become loyal patrons. By instilling a customer-centric mindset within the team, I ensure that their interactions and solutions are tailored to meet and exceed customer needs.
Responsibilities
- You will also play a pivotal role in building and maintaining strong customer relationships, resolving escalated customer issues, and ensuring the team consistently delivers exceptional service that reflects positively on the company's reputation.
- Conducting regular performance assessments of team members, delivering constructive feedback, and initiating corrective actions as required, while cultivating a positive team environment.
- Guiding and overseeing a group of sales professionals to excel in target attainment, utilizing leadership and mentorship approaches.
- Working closely with sales management at higher echelons to define sales plans and budgets, leveraging your insights to streamline operations and drive efficiency.
- Creating and enacting strategic sales plans, keeping a vigilant eye on market shifts and rival activities to discover new avenues for business expansion.
- Coordinating with upper-tier sales management to establish sales plans and budgets, utilizing your insights to fine-tune workflows and amplify overall efficiency.