Key Account Manager
Job Description
Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
Responsibilities
- • Service quality needs to be consistent for all the brands across the country
- Maintain continuous business relationships with clients / restaurants
- Provide excellent service and support in order to build strong relationships and resolve operational issues between clients / restaurants and the company.
- Optimize the restaurant content (MOA, Delivery Time)
- Maintain regular relationships with various stakeholders from the brand
- Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
- Provide and maintain high service levels to the brands to ensure a seamless experience to both, customer and partners
- Work internally with the various departments to ensure all the requirements of the brand are met
- Update and maintain a track record of all activities related to the brand on SalesForce What you need to be successful
- In-depth knowledge of the Food Industry Market and e-commerce
- Knowledge of professional proposal, pricing module and CRM
- Able to analyse data and sales statistics and curate a solution
- Proficient in Excel
- Excellent verbal and communication skills
- Minimum 4-5 years of full-time professional experience in a related field