Job Description
This role is essential to supporting both local and remote offices, and we are looking for candidates who are recent graduates in computer science with a foundational knowledge of modern IT practices.
Responsibilities
- Resolve a range of IT support requests from basic to moderate complexity and escalate as necessary.
- Deploy and support software and hardware systems – troubleshoot and resolve issues.
- Support a variety of IT-related systems.
- Provide excellent customer service using a wide variety of communication skills.
- Practice absolute confidentiality and unquestionable ethics.
- Follow work instructions and creates and maintains IT documentation as required.
- Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles.
- Understand. Create. Simplify.
- Other duties as assigned.