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Job Description

Information technology (IT) assistants support an organization’s digital and networking processes. They usually work in a team to instal, secure, maintain and update the company’s digital assets, networks and systems. Learning about the role of an IT assistant can help you decide if this is a suitable career choice. In this article, we describe what an IT assistant job description is, provide you with an example and list the duties, skills and qualifications for this role.

Responsibilities

Troubleshoot and Resolve Issues:

  • Identify and resolve hardware and software issues.
  • Manage POS and server systems at restaurant locations.
  • Provide desktop support.

Ensure Security:

  • Maintain the security and integrity of systems and data.
  • Manage Sophos Firewall.
  • Design and Implement

Technology Solutions:

  • Create and deploy systems that meet organizational needs. 
  • Administration of Website and E-Commerce Platforms