ICT – Pre Sales Engineer

22 September 2024
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Job Description

ICT – Pre Sales Engineer – TC

Responsibilities
  • Identify the opportunities, grasp the technical significance, and be able to understand the business problem.
  • Work independently and in concert with a team in coordinating and executing various hands-on PoCs, solution demonstrations, trade shows, etc.,
  • Conduct presentations, Webex sessions and whiteboard sessions fluently to pitch solutions effectively.
  • Articulate the value of a solution, and its fit in a customer environment, with a focus on solution selling.
  • Strong writting skills, and ability to prepare RFP/RFI responses in a clear and coherent manner, that emphasize the capabilities of the solution.
  • Stay up to date on network security trends, especially in the area of perimeter security and DoS mitigation, cloud services, etc.
  • Deliver technical overview and informal sales training of channel partners, integrators, and end-users.
  • Meet or exceed quarterly and yearly product/service sales goals.
  • Provide technical pre-sales support to various entities for the purpose of promoting and selling products/services. Entities include: potential customers, existing customers, partners, and resellers. Pre-sales activities will also include close interaction with internal groups such as product management, marketing, R&D and post-sales support
  • Provide technical leadership to enterprise customers through a range of pre-sales support functions including, supporting product evaluations, pre-sales technical consultation, post-sales support advocacy, and proactive needs analysis.
  • Deliver technical presentations tailored for technical and non-technical audiences ranging from Network/Security admins to executive and C-Level.

Deliver consistent product training, technology updates, release updates, and roadmap information  

Desired Skills & Experience
  • A high sense of urgency and deep interest in serving the customer
  • Hands on functional understanding of multiple firewalls platforms to include:

o   Check Point Firewall-1, Provider-1, and VSX o   Cisco FWSM, PIX, CSM, ASA, routers and switches o   Juniper Firewalls and NSM o   Fortinet Fortigate o   Palo Alto o   Blue Coat o   F5 load balancer o   Wireless technology

  • Understanding of IP addressing including subnetting and supernetting
  • A deep current and historical understanding of firewall and security architecture
  • Hands on functional understanding of supporting technologies such as SSH, LDAP, Active Directory, Radius, TACACS, SIEM, and event correlation.
  • Hands on functional understanding of parallel technologies such as VMware, SSL VPNs. Knowledge of Change Management Systems is a plus.
  • Prepare designs and Technical proposal as per the RFP from the customer.

EXPERIENCE/KNOWLEDGE & SKILLS

  • 3- 5 years technical sales support in a pre-sales engineering role
  • Minimum of five years of experience in the implementation and operation of WAN/LAN networks with Cisco hardware
  • Minimum of two years of experience in the implementation and operation of Data Centre Networks
  • Demonstrated proficiency at system integration
  • Experience with load balancers, firewalls, web servers, caching, routing, switching and wireless.
  • Knowledge of VPN, SSL and encryption related concepts
  • Knowledge of SNMP version 1, 2, 3 plus the ability to read MIBS
  • Good presentation, speaking and negotiation skills
  • Excellent work ethic
  • Independent and self-motivated
  • Bachelor’s degree in the field of computer science with 5 to 7 years relevant work
  • Cisco Qualifications, CCNA/CCNP Preferred
  • Process Discipline and Documentation skills essential
  • Good communication (both verbal and written) skills
  • Planning and organizing skills
  • Good administration management skills
  • Strong listening skills
  • Able to operate effectively in a team environment with both technical and non-technical team members