Hygiene Manager (170530) – Shangri-La Hotels
Job Description
Shangri-La Barr Al Jissah Resort & Spa
Muscat, Sultanate of Oman
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas
Responsibilities
Job Summary:
The Hygiene Manager is responsible for maintaining the highest standards of food safety and hygiene across all food and beverage operations at Shangri-La Barr Al Jissah, Muscat. This role requires a candidate with a strong background in food safety and hygiene management within luxury hotel environments, alongside a relevant academic background in Microbiology or Food Safety & Hygiene. The ideal candidate will have excellent knowledge of regulatory standards, a proactive approach to hygiene management, and a commitment to fostering a culture of safety and quality across all areas of the hotel.
As a Hygiene Manager , we rely on you to,
Oversee and ensure compliance with all local and international food safety regulations, including HACCP, ISO 22000, and local Omani regulations.
Implement and monitor food safety systems, policies, and procedures to maintain a high standard of hygiene across all kitchens and food service areas.
Conduct regular audits and inspections of food preparation areas, storage, and handling practices to ensure adherence to hygiene standards.
Develop and deliver training programs on hygiene and food safety practices for culinary and service staff.
Continuously educate staff on best practices and updates in hygiene protocols and safety standards.
Conduct risk assessments for all food-related areas and establish preventive measures to mitigate potential hazards.
Work closely with kitchen and service teams to implement corrective actions and improvements when hygiene standards are not met.
Monitor and manage pest control measures in all food service and storage areas.
Maintain and manage detailed records of all hygiene and safety practices, inspections, and corrective actions.
Ensure timely reporting of all incidents related to food safety and hygiene, including any guest complaints, and take appropriate corrective actions.
Prepare and present regular reports to senior management on hygiene compliance, audit results, and areas for improvement.
Conduct regular microbiological testing of food, water, and surfaces to monitor and ensure safety.
Ensure proper implementation of food storage, temperature control, and waste management procedures.
Conduct internal audits and coordinate with external auditors during scheduled inspections and certifications.
What we are Looking For:
Bachelor’s degree in Microbiology, Food Safety, or a related field is essential.
Minimum 5 years of experience managing food safety and hygiene in a luxury hotel environment.
HACCP Certification, ISO 22000, or equivalent certification is highly desirable.
Strong knowledge of food safety regulations and hygiene management practices. Excellent communication, training, and team management skills.
Must be detail-oriented with a proactive approach to identifying and addressing hygiene risks.