HUMAN RESOURCES ASSISTANT

Administration of Staff Contracts and Benefits & Entitlements:

• Carries out on-boarding process of staff, which requires preparation of the Letter of Offers and Letter of Appointment and conducting induction;
• Advising staff and processing of related entitlements and allowances, in accordance with staff regulations, rules, policies and applicable provisions, on a timely basis (i.e. dependency allowances, language allowance, step increment, among others);
• Monitoring contract expiration and processing contract renewals; conducting eligibility review for contract conversion;
• Reviewing and processing temporary and permanent movements and its related administrative actions;
• Reviewing and taking required action concerning requests for change of personal status;
• Annual Declaration submissions and entitlement monitoring exercises. Initiating and processing check out and separation-related actions;
• Reviewing, processing and monitoring leave related processes (such as, maternity leave, paternity leave, sick leave, special leave, time and attendance certification);
• Review and process night differential, transportation allowance and Danger Pay monitoring.
• Review and process Individual contractors contracts and monthly payments.
• Assisting with periodic running of monitoring reports and contributing to special projects, as needed;
• Reviewing and taking action of assigned service requests

General:

• Provide general office support services; drafts and/or processes a variety of correspondence and other communications.
• Sets up and maintains reference files/records (electronic and paper). Schedules appointments/meetings, monitors deadlines, etc.
• Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
• Maintains automated database containing HR related statistics and prepares periodic reports.
• Performs a variety of administrative duties (e.g. leave recording, request for office supplies and equipment, etc.).
• Perform any other duties as required.

Competencies Professionalism:

• Shows pride in work and in achievements.
• Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns.
• Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning and Organizing:

• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client orientation:

• Considers all those to whom services are provided to be clients and seeks to see things from clients point of view.
• Establishes and maintains productive partnerships with clients by gaining their trust and respect.
• Identifies clients needs and matches them to appropriate solutions.
• Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems.
• Keeps clients informed of progress or setbacks in projects.
• Meets timeline for delivery of products or services to client.