Hostess
Job Description
Hostess – Confidential Company
Responsibilities
- Greeting and welcoming guests with a friendly and professional attitude.
- Managing reservations and seating arrangements efficiently to ensure smooth operations.
- Providing accurate information about the restaurant's offerings, including menu items and specials.
- Assisting guests with any inquiries or concerns, and resolving issues promptly and courteously.
- Maintaining a clean and organized hostess station, including menus, reservation books, and other necessary items.
- Coordinating with servers and kitchen staff to ensure timely seating and service.
- Upselling menu items and promoting special promotions to enhance guest experience and increase revenue.
Desired Candidate Profile
- Excellent communication and interpersonal skills to interact effectively with guests and team members.
- Strong organizational and multitasking abilities to handle a fast-paced environment.
- Attention to detail to ensure accurate reservation and seating management.
- Problem-solving skills to address guest concerns and resolve issues.
- Friendly and welcoming demeanor to create a positive guest experience.