Job Description
We are currently looking to hire a Female SPA Therapist, who will perform body treatments according to established protocols ensuring all guests experience pure peace and relaxation.
Additional Hammam skills will be considered an advantage.
Responsibilities
- Carry out all SPA treatments to the required standard and as per the daily schedule.
- Conduct self in a professional manner at all times. Adhere to the established standard of conduct and house rules, fire regulations, and department procedures and policies.
- Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times, adhering to the established Grooming Standards Policy.
- Report to shift on time. Aware of schedule at all times and if unable to attend work, notify the Supervisor in adequate time and according to policy.
- Be fully familiar with Hotel Fire and Emergency Procedures
- Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment rooms and facilities.
- Aware of all treatments and products on offer and any current promotions.
- Achieve sales and guest service targets as set by the Spa Management.
- Offer guests full after care advice and the chance to purchase any products recommended within their treatment.
- Assist in other related areas as required particularly scheduling and reception / greeting of guests.
- Greet guests warmly and use their name during treatment.
- Assist with demonstrations and events as required.
- Adhere to training as set out by the Spa Management and using the guidance of senior spa therapists. Also attends new or update training as required.
- Use the correct quantities and mix of product within treatments and to ensure as far as possible the security of products within treatment rooms and sales areas.
- Fully aware of all health and safety issues relating to the department and to report anything which may present a danger to guests or staff.
- Always be punctual and prepared in advance for all treatments and to avoid treatments running late at all costs and wherever possible.
- Ensure that client confidentiality is maintained at all times.
- Flexible with regard to hours worked and be prepared to adjust these to meet demands of the business
- Perform other tasks or projects as assigned by hotel management.