Executive – Sales Admin (Mandarin Speaker)
Job Description
Executive – Sales Admin (Mandarin Speaker) – April Fine Paper Trading Middle East FZE
Responsibilities
- Receive and process all sales orders, check the accuracy of orders and issuing invoices, maintaining sales records and compiling monthly reports.
- Coordination with market liaison support team and customers for orders information
- Coordination with mill and logistics teams in orders delivery
- Coordination with export team and warehouse in SWB copies and stowage plan information
- Understand the trade terms and ensure collection can be secured before delivery
- Send Proforma invoice to customer and request for payment
- Prepare Order intake report and delivery report
- Follow up and checking of Invoice and DO from Docs team
- Follow up payment from OA customers
- Provide payment copy and documents related to shipment & finance team
- Send Commercial invoice and DO to customer
- Send DO and release instruction to warehouse provider
- Check inventory report from warehouse provider
- Check and send warehouse provider’s invoices to export team to request for payment
- Check material codes and volume loaded from the mill
- Create PO in SAP and send to relative teams
- Provide shipping instructions to mill team
- Check and confirm BL drafts for replenishment shipments
- Prepare and submit CR Form to IT for new route & storage location.
- Assist customers on their queries/request related to their orders and required certificates.
- Assist warehouse providers on their queries related to stocks and deliveries
- Perform additional /ad-hoc duties as and when requested by the supervisor or line manager.
Desired Candidate Profile
- Bachelor’s degree in Business Administration, International Business, Economics, Accounting or Foreign trade
- Minimum experience required of 3 years working with sales coordination or customer service activities
- Experience in International Trading Company
- Must be a Mandarin speaker