E-commerce Manager
Job Description
E-commerce Manager – Confidential
Responsibilities
- Strategy Development and Implementation:
- Develop and implement e-commerce strategies to drive online sales and market growth.
- Coordinate with the marketing team to create and execute promotional campaigns.
- Team Leadership:
- Lead and manage the e-commerce team, providing guidance, training, and support.
- Oversee recruitment and team-building activities to ensure a strong and capable team.
- Operational Management:
- Oversee the day-to-day operations of the e-commerce platforms.
- Ensure smooth operations, addressing any issues promptly and effectively.
- Performance Analysis:
- Analyze sales data, customer feedback, and market trends to optimize the shopping experience.
- Monitor key performance indicators and implement improvements as needed.
- Cross-Functional Collaboration:
- Work closely with various departments, including marketing, IT, and customer service, to ensure cohesive operations.
- Collaborate with international teams to align strategies and operations across regions.
- Responsibility and Accountability:
- Take full responsibility for the success and growth of the e-commerce platforms.
- Ensure that all activities comply with company policies and regulations, maintaining a high standard of business conduct.
- Innovation and Improvement:
- Stay updated on industry trends and emerging technologies to keep the e-commerce platforms competitive.
- Propose and implement innovative solutions to enhance user experience and operational efficiency.
- Budget Management:
- Manage budgets effectively, ensuring cost efficiency and maximizing ROI on marketing and operational expenditures.
- Prepare financial reports and forecasts to support strategic decision-making.