Data Center Technician
Job Description
Google isn’t just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google’s powerful search technology. As a Data Center Technician, You will be part of a team that installs, configures, tests, troubleshoots, and maintains hardware and networking infrastructure to support the Google production of IT infrastructure. You’ll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves installation of racks and machines daily, as well as troubleshooting faulty infrastructure components and while it can sometimes be physically demanding, you will need to thrive in ambiguity and work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Provide resolution of technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution communicating with different stakeholders. - Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment. - Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (cloud data center) infrastructure. - Help test and troubleshoot new server hardware components and designs. - Configure and troubleshoot OS-related issues on server.
Requirements:
Minimum qualifications: - Bachelor's degree or equivalent practical experience in a data center environment or similar technical domain. - Experience with computer hardware and server hardware or troubleshooting/diagnosing. - Experience with operating systems and networking infrastructures. - Ability to travel up to 20% of the time internationally. Preferred qualifications: - Experience in maintenance and monitoring of server systems. - Experience with Linux operating systems. - Experience in project management and leadership. - Ability to collaborate and partner with teams to overcome challenges.