Customer Service Representative (Part Time)
Job Description
We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.
Responsibilities
Some of the roles, responsibilities and skills required are: - Must speak HINDI/URDU and ENGLISH (Arabic is a plus). - Excellent communication abilities, including written and verbal communication. - Handle calls in a consistently polite, professional and efficient manner. - Answer phones and messages, respond to customer requests and clarify the desired information. - Follow-up on customer inquiries that are not immediately resolved. - Take the extra mile to engage and help the customers. - Previous call center customer service experience is required. - Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24 *This is not a typical telemarketing role where you’ll be asked to generate leads or achieve targets on monthly basis, it’s just a customer support position to provide better assistance and resolve our customer concerns* ------------------------------------------------- Location: Al Barsha 1 Working Hours: 6 PM – 10 PM (CSRs can be called in the morning shift as well, if needed) No. of Positions: 1 Visa: Candidate must have a residence visa Salary: 20 AED per hour for English + hindi/urdu speaker 25 AED per hour for English + hindi/urdu + Arabic speaker. ------------------------------------------------- To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Part Time. Job Type: Part-time Pay: From AED20.00 per hour Expected hours: 4 – 13 per week Application Question(s):
- Why do you want to work for this part-time role?
- If you are currently working full time, what are your duty timings?
- What is your current visa status?
Experience:
- Customer Support: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
- Urdu (Required)
- Arabic (Preferred)
Location:
- Dubai (Required)