Country Manager
Job Description
As a Country Manager at Uber you will be responsible for the development and balanced growth of our business and people. You’ll also be responsible for representing Uber and continuously improving ‘Uber’ quality throughout the Rider’s experience, customer support, local marketing, supply chain management, and service quality management. This role requires excellent collaboration across different functional and specialized teams and can bridge the gap with the city, Regional, and HQ teams.
Responsibilities
- Be the face of Uber in Qatar. Act as the leading force of the market - champion the strategy in the market, and mobilize resources to implement the strategy
- Lead local regulatory concerns and local politics in partnership with our Policy, Legal, and Communications teams
- Represent Uber at local events and with local PR Work in partnership with Business Development to identify and help support relevant and value-creating strategic partnerships and alliances for each of your markets
- Work in partnership with the Operations team to maintain and continuously improve 'Uber' quality throughout the Rider's experience, Driver experience and customer support
- Collaborate with marketing teams to initiate creative local strategies and user growth campaigns
- Work with Ops and other GMs to help scale our business through developing and sharing best practices
- Continue to grow and build upon today to drive a sustainable business for tomorrow
- Champion our culture and employee brand