Job Description
Coordinator Ground Operation – JEDDAH – Saudi airline
Responsibilities
Coordinate in all Ground Operations tasks according to approved rules and procedures to achieve desired objectives. MAIN ACCOUNTABILITIES: - Coordinate and follow-up with relevant departments in all matters related to ground operations - Ensure existence of aircraft at the gate at least three hours prior to take-off and coordinate with direct supervisor in case of delay - Ensure transfer and escalation of travelers on flights - Follow-up loading and downloading baggage of passengers traveling on flights - Provide services and equipment needed to aircrafts - Operation and drive ground equipment of Escalators / lounge / Medical Lift - Ensure safety and cleanliness of ground equipment - Ensure the readiness of ground equipment before its use in coordination with specialists in ground equipment maintenance - Provide support ground services to the aircraft and crew members - Follow-up aircraft loading according to loading form and sign the loading sheets - Respond to passengers inquires and provide necessary information in coordination with the direct supervisor - Use of communications devices to respond to the needs of passengers - Follow-up telexes and coordinate with direct supervisor - Use of automated systems and programs specialized in aviation industry - Perform any other tasks in the field of work as directed by his supervisor