Job Description
A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools.
Responsibilities
- Deliver unique customer experience to all customers by anticipating their needs.
- Reflect unique customer experience by preventing and solving customer complaints and incidents in a positive approach through a high- quality service.
- Provide quality beverages by delivering the excellent Arabica shot, whole beans, and food products consistently for all customers by adhering to all recipes and presentation standards.
- Apply the cash operating procedures, loss prevention and company procedures that include daily operations, opening and closing duties, as per Arabica standards.
- Execute general cleaning duties including toilets and washing small wares etc., and maintain a clean and organized workspace so staff members can locate resources and products.
- Act like an ambassador for our green and roasted coffee by developing an understanding of coffee and its different types, flavors, roasts and blends.
- Report any discrepancies (cash and products), potential safety hazards and employee accidents to the manager.