Client Relationship Executive
Job Description
Responsibilities
Job Description
- Cultivate strong relationships with clients to ensure satisfaction and retention.
- Act as the main point of contact for clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
- Communicate effectively with clients through various channels including phone, email, and in-person meetings.
- Understand clients' needs and requirements and collaborate with internal teams to ensure timely delivery of services.
- Keep accurate records of client interactions and transactions using CRM software.
- Monitor client accounts, track performance metrics, and provide regular reports to management.
- Assist in developing strategies to enhance customer satisfaction and loyalty among clientele.
- Stay updated on industry trends and competitor activities to identify potential areas for improvement.
- Excellent communication and interpersonal skills, with the ability to build rapport quickly.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to multitask, prioritize tasks, and manage time effectively.
Skills
- Should be a graduate
- Willing to join in a month
- Good communication skills
- Can do attitude
Job Details
Job LocationDubai United Arab Emirates
Company IndustryIT Services
Company TypeEmployer (Private Sector)
Job RoleSales
Employment TypeFull Time Employee
Monthly Salary Range$2,000 - $3,000
Number of Vacancies1
Preferred Candidate
Career LevelMid Career
Years of ExperienceMin: 5 Max: 8
Residence LocationDubai,United Arab Emirates
DegreeMaster's degree
AgeMin: 26 Max: 32
Education
Business Administration And Information Technology