Call Center
Job Description
We are from GFWS Technologies, basically into software providers and outsourcing our own products having around 8 branches , and we started this organization in the year 2009 and are gradually augmenting it into Global Level.
Responsibilities
- Conduct inbound sales calls to potential customers in Dubai.
- Distributed leads to individuals which are interested leads should convert to sales
- Identify customer needs and recommend appropriate products or services.
- Close sales and achieve monthly targets.
- Provide exceptional customer service to ensure customer satisfaction.
- Track and report sales activities and results.
- Collaborate with team members to achieve sales goals.
- Stay updated on product knowledge and industry trends.
- Handle customer objections and resolve complaints effectively.
- Maintain accurate and up-to-date customer records.