Call Center Agent (Female – Arabic Speaking)

-Manage large amounts of incoming phone calls -

-Identify and assess customers' needs to achieve satisfaction Build sustainable relationships

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits

follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

-Follow communication procedures, guidelines and policies.

interested send your cv to

kafurecruitment@gmail.com

WhatsApp : 52020556

Desired Skills & Experience

Excellent communication and presentation skills

Customer orientation and ability to adapt/respond to different types of characters