Business Analyst – Ship services
Job Description
Business Analyst – Ship services – Madre Integrated Engineering
Responsibilities
- Conduct process mapping, AS-IS process analysis, and TO-BE process design to optimize operational efficiency.
- Document business requirements specifications (BRS) and lead ERP implementation projects.
- Evaluate ERP systems and conduct user acceptance tests, identifying gaps between delivered software and initial requirements.
- Lead process excellence initiatives with measurable outcomes across business units.
- Generate statistical reports on managed tasks and develop visual management systems for monitoring KPIs.
- Monitor critical KPIs against targets, provide regular status reports, manage risks, and escalate issues when necessary.
Skills
Required Qualifications:
- Proven experience in process management and ERP implementation, with a focus on Oracle products preferred.
- Excellent written and verbal communication skills, with the ability to create compelling content.
- Proficiency in reporting tools such as Power BI and Oracle BI.
- Advanced knowledge of Microsoft Excel for data management and analysis, including complex spreadsheet and model creation.
- Strong analytical skills and the ability to make data-driven decisions.
- Creative problem-solving abilities and a passion for developing innovative digitalization strategies.
- Ability to work effectively both independently and collaboratively in a fast-paced environment.
Communication Internal Communication: Manager - Digital and Process Excellence Relevant support and/or corporate functions Purpose: For the execution of any project under his responsibility and communication of plan, roles, constraints, milestones, and critical path to all team members and project stakeholders External Communication: As defined by project scope Purpose: For creation, execution and monitoring of vendor(s)/ consultant(s) plans Occupational Health & Safety and Environment Accountability: Are accountable for their acts and omissions. Responsibility: To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses. Authority: To stop work if they think the work is unsafe. Minimum Qualification/Experiences/Skills Education & Professional Qualification: • Relevant business degree in Process or Supply Chain Management. • Green Belt or Black Belt certified • Globally recognized Project Management certification Professional Experience: Must have: • Logistics or Maritime experience. Ideally from a leading company in the region and with knowledge in Feeder, NVOCC or Freight forwarding & container management • Hands-on experience in Oracle modules (from either implementation or operation or both) Other preferred qualifications • 6+ years extensive experience using leading business improvement methodologies and processes (e.g., Lean/Six Sigma, PMP or similar) • Demonstrated Project Governance experience • Cross-Functional experience and / or Management Consulting experience a plus Geographic Experience: • Middle East experience is a distinct advantage Computer Skills: • Microsoft Office Language Skills: • English critical; Arabic a plus • Ability to simplify technical information into easily understood documents Market/Industry/Functional Knowledge: • Knowledge of market leading practices and Logistics processes, tools of process excellence and optimization • Excellent planning and organizational skills. • Result driven. • Excellent relationship building skills. Ability to effectively influence key decision makers at all levels of management. Collaborative mind-set when engaging cross-functional teams and outside stakeholders. • Knowledge of the shipping, logistics, and energy industries is preferred