Branch Manager (IT company)

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Creating and managing budgets.
• Improving revenue for the company.
• Evaluating performance and productivity.
• Analysing accounting and financial data.
• Researching and identifying growth opportunities.

• Achieve growth and hit sales targets by successfully guiding the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales team.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the higher management.
• Implement marketing strategies that successfully get the word out about our company and drive highly qualified traffic to our front door.
• Create and deploy successful marketing campaigns from ideation to execution.
• Oversee branding, advertising, and promotional campaigns thoroughly.
• Produce creative and engaging content for our website and blog that seamlessly converts our target audience.
• Promote our brand successfully at major industry-related events.
• Prepare and present quarterly/annual reports to senior management and report on the performance of marketing campaigns.
• Approve marketing material from landing pages, email marketing, case studies, website banners to brochures.
• Adjust email and advertising campaigns based on consumer behaviour.

• Running regular checks on network and data security
• Identifying and acting on opportunities to improve and update software and systems
• Managing the end to end software development process for any new applications or change to existing systems
• Developing and implementing IT policy and best practice guides for the organisation
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members

Requirements and skills

• Proven working experience as an IT General Management or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data centre management and data governance
• Hands-on experience with computer networks, network administration and network installation
• Ability to manage personnel
• BS in Computer Science, MIS or similar field
• Proven success in a managerial role.
• Strong decision-making ability.
• Excellent communication, collaboration, and delegation skills.
• Proven ability to develop and achieve financial plans.
• Ability to motivate and lead employees, and hold them accountable.
• Strong working knowledge of operational procedures.
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise