Beauty Sales Specialist | Retail | Watsons Mall of Qatar
Job Description
Al-Futtaim Group is a dynamic and growing company with a strong track record of success. We offer our employees the opportunity to work on challenging and rewarding projects, collaborate with talented professionals from around the world, and make a real difference in the communities we serve.
Responsibilities
- Profit Financial
- Supports selling plans to deliver sales budget
- Carry out planogram and price change and maintain store appearance and merchandising standards
- Monitor stock level & ensure regular replenishment of stocks
- Conduct make overs for customers
- Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
- Monitors and updates report on product shelf life
- Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
- Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
- Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
- Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
- Provides information to customers on regimen building
- Commercial
- Monitors and delivers 100% Brand Product availability
- Monitors replenishments of stocks and product housekeeping in the selling area.
- Cleans and Maintains make up applicators and tools.
- Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
- Checks proper implementation of promo call outs, hero display, price change etc.
- Attends to customers’ complaints with sincerity and understanding.
- Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards. Follow through on customer’s feedback and requests