Job Description
Assistant Sales Manager – Imile Delivery
Responsibilities
Sales Volume: Ø Manage and nurture key client relationships, ensuring high levels of customer satisfaction and retention. Ø Identify new business opportunities and develop tailored solutions to meet client needs in the last mile delivery sector. Ø Lead, mentor, and motivate the sales team to achieve individual and team sales goals. Ø Strive to meet or exceed sales targets, contributing to the overall success of the business. Ø Ensure to convert your portfolio to our clients Ø Lead and oversee the execution of strategic projects and initiatives, ensuring alignment with the company’s goals and objectives. Customer Satisfaction: Ø Ensure maximum customer satisfaction through proactive communication, problem resolution, and personalized service. Ø Foster relationships with customers to encourage repeat sales and positive word-of-mouth referrals. Ø Negotiate contracts and agreements with clients, ensuring mutually beneficial terms. Ø Address and resolve customer complaints and issues promptly and effectively. Company Sales and Prospecting Systems: Ø Adhere to the company's established sales and prospecting systems. Ø Achieve or exceed targets for the number of prospects logged, contributing to the expansion of the customer/prospect base. Ø Utilize CRM tools and other sales technologies to efficiently manage and track sales activities. Improvement and Upgrading: Ø Conduct market research and analysis to identify new business opportunities and stay updated on industry trends. Attend training sessions, workshops, and conferences to enhance product knowledge and customer handling skills.
Desired Candidate Profile
Ø Bachelor's degree in business, marketing, logistics, or a related field Ø Mandatory more than 4 years relevant experience in Last Mile , logistics ,e-commerce, sales, and/or supply chain industries with a track record of success in a supervisory or leadership role. Ø Proven track record of meeting or exceeding sales targets and driving business growth. Solid understanding of last mile operations, logistics, and supply chain management.