Application System Analyst
Job Description
Develop controls to ensure AMOS and other ERP system’s functionality are fully utilized for all applicable business processes and policies. Be responsible for the design, development, delivery, and evaluation of ERP system trainings within a functional discipline (multi). To be able to develop and maintain high performance data visualizations, and dashboard reporting.
Responsibilities
- • Develop checks and controls to routinely validate that all ERP systems functionality including but not limited to AMOS are fully utilized for all applicable/approved business processes.
- Coordinate with end-user departments and mutually setup periodically scheduled ERP system’s utilization check-up plans and generate ERP system specific utilization check-up reports, capturing observations and non-conformance and submit it to the designated reporting department
- To track and ensure timely closure of observations and/or non-conformance captured during such validation/inspection exercise by coordinating with the target end-user department.
- Establishing productive working relationships with the end-user departments and acquire functional knowledge of various business disciplines to suggest and support business process enhancements.
- Work with the end-user department’s SME and/or key users to develop checklists necessary for conducting meaningful assessment of ERP system’s utilization for business processes.
- Develop training plan and materials for training end-users that combines ERP system’s functionality with business processes and periodically (as needed) deliver instructor-led classroom and/or online training.
- Work with the GHC’S training academy to plan and delivery ERP system trainings to both, existing refresher and to newly inducted staff as per their respective scheduled of other already planned regulatory trainings.
- Work with the end-user department’s key users and SME and seek their feedback on departments functional aspects and the expectation from their staff to develop and evaluation training and training requirements for effective training delivery.
- Development and feedback on ERP training materials (self-developed and/or ERP sourced) & management of learner assessments & attendance tracking.
- Maintain successful training delivery satisfaction statistics to drive training program goals of optimum utilization of ERP systems.
- Developing and maintaining power bi (and other related industry leading tools such as tableau and qliksense) high performance data visualizations, reports, dashboards and providing ad-hoc reporting.
- Creating PL/SQL/Postgres packages, procedures, functions, triggers, views and exceptions handling for retrieving, manipulating, checking and migrating complex data sets.
- Expertise in SQL Databases, MySQL, Postgres and strong ability to write SQL queries.
- To complete additional responsibilities/task in a time bound manner as may be allocated from the relevant evolving business and/or operational requirements.
- Experience & educational qualification
- Solid background in ERP/aviation maintenance, material and inventory concepts and principles, accepted aviation business practices, problem and data analysis, and related ERP software and tools.
- Clear understanding of business process and models including best practices and end-to-end workflows across all operational areas, with experience in maintenance and repair organization (MRO)
- Creative, self-starting, results-oriented and highly motivated individual with good analytical skills with the ability to apply knowledge and experience to independently resolve complex business and technical problems.
- Thorough knowledge of business analysis change management and project management, with the ability to identify/define gaps.
- Detail oriented and organized, with the ability to solve problem and make timely decisions, good presentation and communication skills.
- Expertise in SQL, MySQL, Postgres databases and strong ability to write SQL queries.
- 5+ years relevant experience as a business system and/or application analyst with MRO ERP/supply chain applications.
- Experience in sap S4/Hana and SuccessFactors is an added advantage.
- Engineering degree/diploma – its stream will be an added advantage
- Certifications in power bi, tableau, database technology etc.
- Certifications in aviation business function.