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Job Description

An Administrative Assistant’s job description includes: Providing administrative support to management, employees and in some cases, clients and visitors. Handling office ad-hoc duties such as answering phones, organizing files, drafting letters and scheduling meetings.

Responsibilities
  • greet and acknowledge each customer
  • assist customers where possible
  • provide answers to product and payment-related queries
  • resolve customer complaints refer customers to the right person to answer queries and deal with any problems
  • accurately process sales using cash registers, scanners or equipment
  • provided to obtain total purchase amount
  • accept cash, checks and bankcards for payment
  • process payments according to company procedure
  • provide change for cash payments
  • issue receipts for payments received
  • accurately calculate discounts and special offers
  • stay up to date on all promotions and special offers
  • issue refunds and credits
  • process returns and exchanges
  • redeem food stamps and coupons
  • ensure sufficient change is available
  • balance sales and receipts according to company procedure
  • maintain accurate records of transactions
  • bag, box and wrap merchandise
  • may be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
  • maintain a neat, tidy and orderly work area