Job Description
An Administrative Assistant’s job description includes: Providing administrative support to management, employees and in some cases, clients and visitors. Handling office ad-hoc duties such as answering phones, organizing files, drafting letters and scheduling meetings.
Responsibilities
- greet and acknowledge each customer
- assist customers where possible
- provide answers to product and payment-related queries
- resolve customer complaints refer customers to the right person to answer queries and deal with any problems
- accurately process sales using cash registers, scanners or equipment
- provided to obtain total purchase amount
- accept cash, checks and bankcards for payment
- process payments according to company procedure
- provide change for cash payments
- issue receipts for payments received
- accurately calculate discounts and special offers
- stay up to date on all promotions and special offers
- issue refunds and credits
- process returns and exchanges
- redeem food stamps and coupons
- ensure sufficient change is available
- balance sales and receipts according to company procedure
- maintain accurate records of transactions
- bag, box and wrap merchandise
- may be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
- maintain a neat, tidy and orderly work area