Academic Operations (Edtech Background)
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as an Academic Operations with a focus on boosting customer experience. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to derive actionable insights from complex datasets. In addition to traditional data analysis responsibilities, this role will involve collaborating with cross-functional teams to improve and streamline operational processes.
Responsibilities
*Data Analysis: Collect, clean, and analyze large datasets to extract valuable insights and trends. Develop and maintain automated reports and dashboards to track key performance indicators (KPIs). Identify patterns, anomalies, and opportunities for process improvement through data analysis. *Operational Support: Collaborate with operational teams to understand their data needs and provide analytical support for decision-making. Optimize and streamline operational processes to enhance efficiency and effectiveness. Implement data-driven solutions to address operational challenges and improve overall business performance. *Reporting and Communication: Present findings and insights to both technical and non-technical stakeholders in a clear and concise manner. Create regular reports and updates to keep the team informed about key metrics and performance trends. *Data Management: Ensure data accuracy, consistency, and reliability by implementing and maintaining data quality checks. Work closely with IT teams to design and optimize databases for efficient data storage and retrieval. *Continuous Improvement: Stay current with industry trends and best practices in data analytics and operations. Proactively identify opportunities for process optimization and contribute to continuous improvement initiatives. Qualifications: Bachelor's degree in Operations Management, or a related field. Strong understanding of operational processes and the ability to drive improvements. Excellent communication skills, with the ability to convey complex findings to both technical and non-technical audiences. Experience with data management and database systems. Detail-oriented with a focus on accuracy and data quality. Preferred Qualifications: Master's degree in a relevant field. Familiarity with operations research methodologies. Project management skills. Job Type: Full-time Job Type: Full-time Pay: AED4,000.00 - AED5,000.00 per month