Network Administrator
Job Description
Gulf Helicopters Company (GHC) is a vertically integrated helicopter company operating a fleet of more than 50 helicopters that provides full tip-to-tail MRO, CAMO, and training services. Our full range of capabilities allows us to offer our clients tailored services to meet their most complex helicopter requirements. Focused on the offshore energy sector, GHC has been serving most of the major IOGPs and many NOCs over the past 50 years in the Middle East, Asia, Africa, and Europe. Our dedication to safety and quality have earned us an unbeaten safety record which has been regularly rewarded by industry association. Our fleet of modern technology Leonardo AW139 and AW189 supports the offshore energy sector with capable aircraft that can safely delivery workforce and cargo to even the most remote locations. GHC is continously striving to integrate latest IOGP industry standards and recommended practices, giving our clients the assurance of industry leading operational capabilities. GHC’s MRO division is guaranteeing maximum fleet serviceability at competitive costs ensuring minimal interruption to our client’s operations. As an accredited Maintenance Organization approved by the FAA, an approved EASA Part 145, and Approved Maintenance Organization under the Qatar Civil Aviation Authority (QCAA) we assist our global clients with Maintenance, Repair, and overhaul of their aircraft and engines. Our maintenance and engineering service also offer a very extensive catalogue of services Including Line and Base Maintenance, AOG Recovery, Aircraft technical acceptance, Modifications, painting and new installations on board, Components Maintenance Stations and full logistic and spare Support. The Gulf Helicopters Training Academy (GHTA) offers QCAA and EASA approved type rating for AW139 and AW189 pilots and engineers alike. With our range of AW139 and AW189 Full Flight Simulators (FFS) we offer cost efficient quality training solutions to our clients.
Responsibilities
- Network administration of - Backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support, CCTv system, Eventide Telephone Voice Recorder, time & attendance systems, Servers, desktops, laptops and other IT equipments
- Upgrades, installs and troubleshoots networks, networking and computer hardware devices and software
- Monitor and support technical systems required to keep the LAN up and running. Prepare and maintain Network Diagram, which should include configuration used for related network equipments.
- Develops and documents system standards for computer and network devices.
- Report on the capacity and performance of existing networks and make recommendations for acquisition or replacement of equipment/infrastructure.
- Manage Microsoft Windows Servers and Active Directory.
- Attend to all PC hardware/software/network related problems/failures and rectify them, if necessary, liaise with local vendors. Record and track all problems/issues reported. Perform preventive maintenance of all PC’s and hardware equipments on a regular basis.
- Ensure daily and month end backup of the network are maintained as per backup policy and investigate any error logs. Also do periodic restores to check integrity of the Data.
- Responsible for All the telecommunication system at GHC, which includes dealing with Q-Tel for new connections, new request for connection and coordinating any fault related to EPABX system.
- Maintain and follow up of all Annual service charges/ renewals for all IT Related contract.
- Maintains inventory of equipments and parts as well as documentation of all IT Equipments
- Report log of all the IT related problems/defects/issues by GHC staff or self-identified or assigned by IT Manager to Help Desk by end of each working day.
- Assist IT Manager in annual budget preparation and procuring of Computer desktops, laptops, printers, software’s and other IT related products
- Assisting the IT team in preparing the Department manuals and policies.